Refund Policy

Refund Policy – FlashShp

Refund Eligibility

You may request a refund only if you have not received your product or if the product does not function as described at the time of purchase.

Once a product has been delivered or activated, no refund can be issued unless there is a genuine technical issue that has been verified and confirmed by our support team.

How to Request a Refund

To request a refund, please open a support ticket through our official Discord server.

Approved Refunds

If your refund request is approved, the refund will be issued as store credit (coupon) or added to your FlashShp account balance.

Refunds will not be returned to the original payment method used for the purchase.

Abuse and Chargebacks

Any attempt to abuse the refund system or submit fraudulent chargebacks may result in the permanent suspension of your account and the loss of access to future purchases.

Customer-Caused Issues

If an issue occurs due to your own actions — including sharing your account, misusing the product, or violating the platform's rules — you will not be eligible for a refund or replacement.